Privacy Policy
Last updated: June 11, 2023
This privacy policy governs the manner in which De' Avalanche Global Limited collects, uses, maintains, and discloses information collected from users (each, a "User") of our LitePay product ("Product"). This privacy policy applies to the Product and all products and services offered by De' Avalanche Global Limited.
Ownership of This Product
The LitePay Product is owned and operated by De' Avalanche Global Limited. All references to "we," "us," or "our" in this privacy policy refer to De' Avalanche Global Limited.
Collection of Personal Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our LitePay Product, register on the Product, and in connection with other activities, services, features, or resources we make available on our Product.
Personal information we collect during account registration may include your:
- First and last name
- Email Address
- Phone number
Transaction Details We Collect
Below is the information we collect from you to ensure your transactions are successful. In the process of initiating transactions or transferring money.
- Card Details (Visa/Master Card to complete transaction).
- Account (For the Receiver).
- Bank Name (For the Receiver)
- Mobile Money Details (For the Receiver)
How We Collect Personal Information
We collect these personal information when you:
- Sign up with us
- Use any of our services
- Contact our customer support team
- Fill our online forms
- Contact us
We may ask for your permission to collect additional personal information through various communication channels, such as emails and surveys, once you begin using our services. We keep a record of your transactions and other activities related to our services to provide you with a better user experience. Please note that we do not automatically collect your personal information when you visit our website. However, we may collect non-personally-identifiable information, such as your IP address and browser type, to monitor and improve our website and services.
Use of Personal Information
We use your personal information to:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- Create and manage your account
- Send you transactional and other administrative messages
- Make your experience when using our services unique
- Resolve disputes that may arise
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our LitePay Product.
- Verify your identity anytime you need to use our services
- Complete your transactions, respond to your questions and provide you with customer service
- Prevent risk against fraud and illegal activities
- Corporate with law enforcement or for other legal reasons
We may use your personal information to operate and expand our business, which includes activities such as data analysis, auditing our operations, developing new products, and enhancing, improving, and modifying our services.
How We Protect Personal Information
We take the security of your personal and other information seriously and are committed to protecting it. To this end, we use reasonable organizational, technical, and administrative measures to safeguard the information we collect. While we strive to follow best practices and principles to ensure the confidentiality of your personal information is protected and maintained, it's important to note that no data transmission or storage system is 100% secure. We will only keep your personal information on our servers for as long as necessary while we are providing services to you.
How We Share Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share your personal information with our partners who provide us with information technology-related services, such as website hosting, data analysis, payment processing, IT infrastructure provision, customer service, and email delivery.
How Long We Retain Personal Information
We retain information for as long as it is necessary to fulfill the purpose for which it was collected, or for a longer period if required or permitted by law. Once the information is no longer needed for its original purpose, we delete it in accordance with our policies and procedures.
Cookies
Some of our web pages may contain "Cookies" which allow our servers to anonymously compile usage information (including IP Addresses) to generate statistical information about the general operation and use of our websites.
Contact Us
If you have any questions about this Privacy Policy, the practices of this LitePay Product, or your dealings with this Product, please contact us at info@deavalanchegltd.com.